Non-Custodial · High-Speed Aggregator

MER Decentralized Exchange Help Desk

Start your cryptocurrency trading journey through MER Decentralized Exchange

MER DEX Swap

Crypto & stock spot exchange, cross-chain trades, and slippage settings

MER DEX Perps

Crypto & stock futures, high leverage, and funding rates

MER VIP

Contact support after reaching trading volume to upgrade VIP & lower fees

Live Support

MER customer support is at your service 24/7

Frequently Asked Questions
MER Restricted Countries and Regions Notice (Prohibited List) ▲
Dear MER Users,

To ensure compliant operations of MER Decentralized Exchange and protect the legitimate rights and interests of our users, MER hereby publishes the list of restricted countries and regions (Prohibited List) and compliance usage guidelines in accordance with global jurisdictional laws, international financial sanctions, and protocol terms.

This statement applies to all products and services under MER, including:
1. MER DEX Perps (Perpetual Trading Platform): https://perp.mer.finance
2. MER DEX Swap (Spot Exchange Platform): https://www.mer.finance

1. Restricted Countries and Regions (Prohibited List)
Citizens, residents, legal entities, or any users physically located in the following areas (collectively referred to as "Restricted Persons") are strictly prohibited from accessing or using any trading features on MER:

• High-Risk & Comprehensively Sanctioned Regions: North Korea (DPRK), Cuba, Iran, Syria, Crimea, Donetsk, Luhansk, Russia, and other countries or regions subject to severe sanctions by OFAC, the United Nations, or the European Union.
• Strictly Restricted Jurisdictions: The United States (including U.S. Persons, tax residents, entities incorporated in the U.S., or access originating from U.S. IP addresses), certain provinces in Canada (e.g., Ontario), and any jurisdictions where crypto derivatives or spot trading are explicitly prohibited by law.

2. Compliance Requirements and Restricted Access Rules
Prohibited Actions (including accessing via VPNs or proxy tools from restricted IP locations):

1. The platform reserves the right to terminate or restrict your access to services at any time if you conceal or disguise your real IP location.

2. Accessing or using this platform from within prohibited IP locations may result in the inability to execute trades or withdraw assets, including Swap, Perps, and all other services provided on the platform.

3. The platform reserves all rights to interrupt, terminate, or restrict service access, and all final interpretation rights belong to the platform.

MER Global / MER Services
MER DEX Feature Introduction (Swap & Perps) ▲
Platform Features Overview:

1. MER DEX Swap is a trading platform that allows you to swap cryptocurrencies across supported blockchain networks with customizable slippage settings and standard platform service fees.

2. MER DEX Perps allows you to trade perpetual futures using cryptocurrency with customizable leverage multipliers. Risk Warning: Crypto futures trading carries significantly higher risk than spot swapping. The risk is determined by your leverage ratio. Higher leverage increases trading risk and amplifies both profits and losses, directly impacting position safety. Please choose responsibly based on your needs.

3. Funding Rates in MER DEX Perps:
- Anchoring Spot Price: Encourages shorting/closing longs when futures trade at a premium, and longing/closing shorts when futures trade at a discount.
- Balancing Long/Short Positions: Adjusts market position ratios through financial incentives (interest compensation).
- Maintaining Market Health: Prevents price manipulation and excessive leverage accumulation in one-sided markets.
- Funding Rate Payments: When positive (+), long positions pay short positions. When negative (-), short positions pay long positions. Settlements occur every 8 hours.

4. Liquidation in MER DEX Perps: When your margin is insufficient to support your perpetual futures position, MER DEX Perps will execute a forced closure (liquidation).

5. MER Risk Disclaimer: Crypto and derivatives trading carry extremely high risk. MER platform assumes no compensation liability or obligation. Before participating in trading, please carefully evaluate your risk tolerance or consult professional advisors. MER solely provides trading features and platform services.

6. If you do not agree to the terms above, please immediately stop using the MER platform. Thank you for your support and understanding!
MER Security Warning Notice (September 18, 2026) ▲
Dear MER Users,

The MER Address Security Team reminds you: Please do not share your seed phrases, private keys, or authorize multi-sig permissions with strangers, nor authorize smart contracts on unfamiliar platforms. Entering your seed phrases or private keys into unverified DApps, mobile apps, or websites is a high-risk operation that could result in your assets being completely stolen. Always verify the security of the smart contract and corresponding platform before granting any authorization, and prefer using well-known major platforms.

Special Warning: Regardless of the platform you use, even if the platform itself has no malicious intent, hacker attacks or force majeure events can still cause major asset losses or even complete zeroing. Extreme natural disasters such as earthquakes, tsunamis, and other force majeure events may lead to unpredictable risks of asset loss. Before investing in cryptocurrencies or participating in cryptocurrency derivatives trading, please exercise absolute caution and rationality.

MER Address Security Team
September 18, 2026
MER Proof of Reserves Officially Launched (September 15, 2026) ▲
Dear MER Users,

We have officially launched the MER Token Proof of Reserves to ensure that all MER tokens you purchase are fully backed 1:1 for redemption support. You can view the MER Proof of Reserves report at: https://reserve.mer.finance.

September 15, 2026
MER Services
MER Audit Report Officially Launched (September 14, 2026) ▲
Dear MER Users,

MER has officially launched the product-side audit report. Product auditing is key to your peace of mind, proving that MER products have been thoroughly audited. For full details, please visit: https://audits.mer.finance.

September 14, 2026
MER Services
MER DEX Swap Upgrade Completion Notice (September 11, 2026) ▲
MER DEX Swap underwent an optimization upgrade on September 11, 2026, resolving mobile app compatibility issues when initiating transactions via bottom buttons. Maintenance lasted approximately 15 minutes. We apologize for any inconvenience caused and thank you for your continued support.

MER Services
September 11, 2026
MER DEX Upgrade Completion Notice (September 10, 2026) ▲
Dear MER Users,

We completed the MER DEX Swap upgrade on September 10, 2026. You can directly access the interface at https://www.mer.finance. We apologize for any temporary inconvenience caused.

MER Global
MER Services
September 10, 2026
What is the MER referral reward program? ▲
Invite friends and earn a permanent 50% commission share of the trading fees generated by your referred users.
What is MER Global? ▲
MER is a decentralized exchange offering cryptocurrency spot and perpetual contracts, as well as traditional financial stock spot and perpetual contract trading. Song Xiaotian is the founder of MER Global.